Terms & Conditions

Terms of Use

General 
1. In these Terms and Conditions the following expressions shall have the following meanings: 
a. "Customer" shall mean you and all other persons who purchase the products under your Login. 
b. "Intellectual Property" shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registrable by any means, and the right to file an application for registration thereof. 
c. "Login" shall mean a Customer's membership number and access to The Corner Store under that Customer's registration. 
d. "Product/Products" shall mean any and all the products for sale by The Corner Store. 
e. "The Corner Store” shall mean The Corner Store Singapore (1983) Pte Ltd who is the seller of the products by The Corner Store. 
f. "The Corner Store " shall mean this Internet site or catalogues owned by The Corner Store and the medium by which Products are offered for sale by The Corner Store to the Customer. 
2. All the Products sold by The Corner Store through this site are sold subject to these Terms and Conditions. By submitting your order for processing by The Corner Store, you confirm and affirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your order is submitted for processing. 
3. These terms and conditions shall prevail over any other document purporting to have a contractual effect including any The Corner Store store policy. 
4. The Customer shall agree to complete the registration process according to The Corner Store's requirements as stated on this site. The Customer shall provide The Corner Store with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address. 
5. Registration to open only to residents in Singapore aged 18 and above. The Corner Store has the absolute discretion to refuse the registration of a potential customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever. 
6. The Customer will be liable for every order made under his Login and agrees to indemnify The Corner Store for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer's Login.
7. The Customer may place his order via our website at : http://www.thecornerstore.shop The Customer will receive a confirmation of receipt of order via e-mail. For clarification, such confirmation of receipt of orders does not guarantee stock availability.
8. For orders of value $60 or more per delivery per location, there will be a nominal delivery charge of $39.90. For orders greater than $150 per delivery per location there will be no delivery fee. Additional delivery charge may apply for any other special arrangement such as special timing, location, etc. The Corner Store shall make every effort to fulfill orders placed by Customers through the The Corner Store , but The Corner Store shall not be liable to any person if The Corner Store shall decline to fulfil an order for whatever reason, or if The Corner Store is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable. 
9. Access to The Corner Store may be gained through use of a personal membership number. The Customer shall ensure that his membership number is kept strictly confidential to prevent unauthorized use. The Corner Store shall use its best endeavors to prevent any unauthorized entry to the The Corner Store internet site. However, The Corner Store shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the The Corner Store internet site. 

PRICE 
1. The Corner Store shall make every effort to ensure that the prices, details and sizes of Products detailed by the The Corner Store are correct but The Corner Store reserves the right to vary the price and other details of the Products without notice. 
 2. The prices advertised by the The Corner Store are for home delivery shopping only. The price of certain Products, in particular fresh produce, is subject to daily fluctuation and is offered for guidance only. 
3. Not all Products sizes will correspond exactly to the description offered on-line. The Corner Store reserves the right to provide the nearest size of Product at the nearest price. 
4. Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. The Corner Store reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery. 
5. In the event of different special offers or promotions being made available to the Customer simultaneously for the same Product, the Customer may elect one such offer or promotion per Product but shall not be entitled to a combination of all such offers or promotions per Product.
 6. If the Customer requests a variation to the order which The Corner Store accepts then the price payable for the order will be adjusted accordingly to reflect the variation and shall be recorded on the final bill presented to the Customer at the time of delivery. 
7. The Corner Store may from time to time set credit limits for individual Customers and The Corner Store reserves the right to limit sales including the right to prohibit sales to re-sellers. 

PAYMENT 
1. Payment for Products ordered through The Corner Store can be made by the VISA card and Mastercard. 
2. The Corner Store may change at any time the method by which payments for The Corner Store orders may be effected and such changes may be notified to the Customer by e-mail, mail shots or by placing a notice to this effect on the The Corner Store internet site. 

DELIVERY 
1. The Corner Store shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address (specified by the Customer on the registration form) within the time windows selected by the Customer but The Corner Store shall not be liable for any delays in its delivery services, if the delay has been due to causes beyond the control of The Corner Store. 
2. The Corner Store will only effect delivery to mainland Singapore and Sentosa Island except Jurong Island.

Ordered Received Earliest Delivery Time
Before 2:00pm Next working day between 1:00pm and 8:00pm
Between 2:00pm to 12:00am Day after the next working day between 1:00pm and 8:00pm
 
Ordered Received Delivery Charges
Order of $150.00 & above per delivery Free
Orders between $60 - $150 per delivery $39.90



3. No delivery services shall be available on Sundays & Public Holidays and Delivery slots are subjected to availability. 
4. Bulk orders (as determined by The Corner Store in its sole discretion) shall be delivered 5 days after such orders. The Corner Store shall not be liable to any person if The Corner Store shall decline to fulfill an bulk order for whatever reason. 
5. The Customer is to notify The Corner Store immediately of a change to his delivery address and contact number. 
6. Save where the Customer has specifically instructed The Corner Store to leave his delivery outside the door provided payment has already been effected earlier (when such delivery shall be at customer's risk), all deliveries shall be signed off by the Customer on the delivery invoices. 
7. If the delivery includes alcoholic drinks, tobacco products or any other items which may not be delivered to a minor, a person of 18 years of age or older with appropriate identification must be present to take delivery of the alcoholic drinks, tobacco products or other items. If in the case of such a delivery, no person of 18 years of age or older is present, delivery shall be attempted at another time and The Corner Store reserves the right to charge the Customer an additional re-delivery fee of S$15.00. 
8. The Corner Store reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness or if the Customer does not effect payment upon delivery. 

VARIATION / CANCELLATION OF ORDER 
1. The Customer may vary or cancel the order up to the point in time that The Corner Store has commenced processing the order and the Customer will not incur any cost in doing so. 
2. Subject to the Customer's consent, The Corner Store may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable. 
3. If there is no prior consent from the customer for a substitution, no substitution shall be made. 

PROPERTY RISK 
1. All risk in the Products shall pass to the Customer upon delivery to the Customer's delivery address but The Corner Store shall retain title in the Products until such time as payment for the Products has been effected. 

INDEMNITY
1. You agree to indemnify and hold The Corner Store, and its officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:
  1. any use of the Site, App or any Service;
  2. your connection to the Site or App;
  3. your breach of any terms and conditions of these Terms of Use;
  4. your violation of any rights of any third party, including providers of courier services arranged via the Site, App or any Service;
  5. your violation of any rights of another person or entity; or
  6. your breach of any statutory requirement, duty or law.
2. The Corner Store is facilitating the import of fresh produce/food directly from Australia to consumers in Singapore. The Corner Store operates under AVA's regulations and the Customer acknowledges any purchases made via The Corner Store website is for the purposes of personal use only and that the following limits may apply:
 
Item Type Items Maximum Allowance
Meat Items Beef, Mutton, Pork, Poultry Maximum of 5kg
Seafood Items Fish products Maximum of 5kg of seafood products
Fruit & Vegetable Items Fresh fruit and vegetables Small, reasonable quantity
Egg Items Hen Eggs Maximum of 30 eggs.
Processed Food Items

 
Products, i.e. all food products excluding: meat, seafood, fresh fruits & vegetables) Each person is allowed a maximum of 5kg or 5 litres of processed food products. The total value of these products cannot exceed S$100 per person.

 
RETURNS OF PRODUCTS / REFUNDS 
1. Product pictures provided on this site are provided to help recognise products. Due to packaging redesign and improvements these may not reflect exactly on the pack you receive. We take all reasonable care to ensure that all descriptions, details and prices of products appearing on the Website are correct at the time when the information was inputted onto the system, the information appearing on this Website at any time may not reflect the exact position at the moment you place an order. 
2. The Corner Store shall use its best efforts to ensure that orders are correctly fulfilled. Should there be any discrepancy, please notify us either by e-mail at porter@thecornerstore.shop. Returns/Refunds can be arranged under the following circumstances: 
a. if any Product have been delivered in a damaged condition, or if the Product is out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, The Corner Store shall either refund the Customer the value of that Product, or replace the Product. 
b. if any Product which was not included in the Customer's order is delivered to the Customer, The Corner Store shall collect the Product from the Customer. 
c. if the Customer has been charged for a product which has not been delivered, The Corner Store will issue a credit voucher to the value of the undelivered items. A refund is available to the Customer upon request.
d. If a Customer is charged more than the value of a Product, The Corner Store shall refund or credit voucher to the Customer the difference. 
3. All refunds will be made via the same mode of payment on which the original purchase was made within 5 working days. 
4. All replacements of Products shall be effected in the shortest time possible. 

WARRANTIES 
1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded. 
2. No agent or representative of The Corner Store is authorized to make any warranties, representations or statements regarding the Products and The Corner Store shall not in any way be bound by any such unauthorized warranties, representations or statements. 

LIABILITY 
1. The liability of The Corner Store whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of The Corner Store's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products. 
2. The Corner Store shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall The Corner Store be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever. 
3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that The Corner Store assumes no obligation or liability for any advice or information given with the Products and The Corner Store shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk. 

SPECIAL PRODUCTS 
1. If the Customer's order includes any liquor product the Customer warrants that he/she is not under the age of 18 years and is legally entitled to purchase any liquor product and that he/she is not under the influence of alcohol at the time of placing the order. 
2. The Customer shall ensure that no person or persons shall use his/her Login to purchase alcohol if that person or persons is under the age of 18 years and is not legally entitled to purchase any liquor product. 

 INTELLECTUAL PROPERTY 
1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to The Corner Store shall at all times remain the property of The Corner Store. 
2. The Corner Store and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of The Corner Store or such other parties. 

FORCE MAJEURE 
1. If the performance by The Corner Store of its obligations under the The Corner Store is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of The Corner Store), The Corner Store shall be excused from such performance to the extent of such prevention. 

VARIATION OF TERMS AND CONDITIONS 
1. The Corner Store reserves the right to amend these Terms and Conditions in its sole discretion. The Corner Store may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and The Corner Store shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise. 

APPLICABLE LAW 
1. These Terms and Conditions shall be governed by the laws of Singapore and the Customer and The Corner Store agree to submit to the jurisdiction of the Singapore courts. 

CONFIDENTIALITY 
1. The Corner Store does not sell, rent or lease its Customer lists to third party. 
2. Personal data held by The Corner Store relating to its Customers or to visitors to this site will be kept confidential unless The Corner Store has Customer's consent otherwise but The Corner Store may provide this information to third parties including but not limited to The Corner Store advertisers, associated companies or trusted contractors/agents or other network operators who perform certain tasks for The Corner Store in connection with the provision of The Corner Store's services to its Customers and to visitors to this site. All such third parties are prohibited from using Customer's personal data except to provide the requisite services to The Corner Store and they are required to maintain the confidentiality of such data. 
3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by online Customers and visitors will be deemed voluntarily provided to The Corner Store on a non-confidential and non-proprietary basis. The Corner Store reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufactured and marketing of products and services and to meet Customer needs. 
4. The Corner Store will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:- 
a. Comply with legal process served on The Corner Store or the site; 
b. Protect and defend the rights or property of The Corner Store; and
 c. Act under exigent circumstances to protect the personal safety of users of The Corner Store, the The Corner Store internet site or the public. 

SAFETY OF PERSONAL DATA 
1. All reasonable efforts are made by The Corner Store to ensure that any personal data held by The Corner Store and The Corner Store is stored in a secure and safe place and no unauthorised access will be made by The Corner Store to Customer's computer or browser. 

LINKS 
1. The Corner Store internet site may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, the Customer leaves The Corner Store’s site and The Corner Store does not exercise control over any personal data or any other information the Customer gives to any other entity after leaving the site and access to such site or page is at the Customer’s own risk for which The Corner Store disclaims all responsibility and liability. 

CONTENT 
1. All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. However, The Corner Store disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site. The Corner Store takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. (See also without limitation the words in capitals below) 

SECURITY POLICY 
1. The Corner Store had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods: 
a. Firewalls facility. 
b. Customers information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information. 
c. We test our systems periodically to ensure there are no possible breaches of our security and that our customers’ security and confidential policy information is not compromised in any way. 
d. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please call our Customer Service Hotline: (65) 6777 8888 or write to support@thecornerstore.shop. 

LIMITATION OF LIABILITY 
1. By accessing and using this The Corner Store internet site, the Customer acknowledges and accepts that the use of the site is at the Customer’s own risk. The Corner Store shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing: 
THIS SITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT. THE CORNER STORE HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE. THE CORNER STORE ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE SITE.